Join the Team
We pride ourselves in being a place to work alongside other creative people, learn about the inner workings of a small business & see the impact of your contributions every day. If that sounds good to you, send us your resume. Maybe we're a match made in heaven.
Elsie Green Operations Assistant
Our company believes that good merchandise sells and any retail business can thrive
as long as it satisfies its customers in every possible way.
The Operations Assistant will be responsible for carrying out that goal through efficient management
and execution of operational tasks directly related to customer satisfaction. He or she will also provide
the Operations Manager with the help she requires to keep the Flagship location in top running order.
Responsibilities
• Manage and execute efficient flow of outbound packages without generating higher than
average returns, breakage or customer complaints.
• Communicate with customers as necessary to resolve issues or to address requests.
• Ensure that the packing office is organized and tidy and packing supplies are adequately stocked
and available.
• Process online returns as necessary.
• Maintain stock in pick bins to ensure efficiency.
• Additional tasks as directed by Operations Manager.
Requirements
• Excellent communication skills.
• People skills with the ability to work well within a team.
• The ability to creatively problem solve.
• Excellent organizational and time management skills.
• Self-motivated with a high level of confidence.
• Goal oriented.
• Available to work 24 hours per week on a flexible hourly schedule.
• Available to work some Saturdays and events as scheduled in advance.
