About Us
We're a small sustainable, family run company based in northern California. We travel the world to bring you beautiful, mostly vintage things and a lot of inspiration for your home.
When we founded our company, we envisioned a small business with a human touch: each beautiful item selected by hand, each order carefully packed by someone who cares, each call and email personally answered by someone who can help, and most of all, each customer treated like a dear friend. And we were committed to giving a little back in the form of support to other small businesses like us, and donations to causes that tug at our heartstrings.
We believe that not making something new is the greenest thing of all, that a small business can make a big difference, that the human touch is a powerful thing, and that working side by side with your family is a really nice way to spend your day.
Meet our team. They're the best.
Occasionally we will earn a commission for products that we recommend on our blog. Our opinions are always our own, and we never recommend a product or service we do not use ourselves.
www.elsiegreen.com is our only official Elsie Green online shop.
You may see versions of our online shop using our copy and photography, with slight variations on our name such as elsiegreenstore.shop and very deep discounts. These are scams and we have been unable to find a way to shut down these unwanted and unwelcome copycats. If you order from one of those sites, we can empathize with you, but we are unable to help you arrange a refund as they are in no way affiliated with us.
Many of you have been with us since the very beginning and watched us grow up. We're celebrating our 14th birthday by launching a new rewards program that allows you to earn points every time you support our small business with a purchase. It's just our way of saying "merci!"
how it works
Step 1
Make sure you have an Elsie Green account.
To sign into your account, select "account" at the top right of this page, enter your email address, check your email for a six digit code to enter into the box that appears.
To create an account, the process is exactly the same.
It's that simple.
Step 2
Shop! You'll earn points for every purchase you make. Those points can be redeemed for discounts when you decide you want to use them. Save up your points for something big, or give yourself little treats. Your choice.
Step 3
Redeem your points! When you are signed in to your account, you'll see "rewards" next to "account" at the top right of this page, and a little rewards button at the lower right. Click on either one and select "how to spend points," select "redeem" then enter the dollar value you'd like to use and select "redeem" again. That will generate a discount code. Select the code, then select "apply."
Once you follow those steps, you'll see the discount in your cart.
If you're shopping in our northern California shop, we can guide you through the process.
Step 4
Make sure you're subscribed to our emails or follow us on Instagram so you get all the news on double (or triple) points days, surprise points drops, and other fun ways to earn more points.
HOW YOU'LL EARN POINTS
- Create an account.
- Shop! You'll earn one point for every dollar you spend.
- Attend one of our in store events.
- Have a birthday!
FREQUENTLY ASKED QUESTIONS
How many points do I have?
Click "rewards" and you will see your points balance in the header. You can also check your rewards history by clicking the clock icon in the header.
What if I used too many points by accident?
Oops! No worries. Just contact us and we can fix it.
My points balance doesn't look right.
Just contact us to let us know what doesn't look right and we'll have a look for you.
If I cancel or return an order for which I redeemed points, do I get my points back?
Yes you do!
Can I redeem points in the shop?
Yes you can! Just let our shop girls (or boys) know that you'd like to redeem some points when you are checking out and we will take care of it.
When are double points days?
Even we don't know that, so make sure you're subscribed to our emails or follow us on social media so you're among the first to know about double (or triple) points days, surprise points drops and other fun things.
Can I use my points in combination with other promo codes?
Our apologies. We are not that sophisticated. We can only handle one promo code at a time. However, you can use your points for items that are on sale.
I meant to use my points for my order, but I forgot.
No problem! Just contact us and we can adjust your order and your points in your account.