Revision Date: September 1, 2011
What This Policy Covers. This policy covers EG's treatment of personally identifiable information that we obtain when you visit our Website, subscribe to our newsletter, purchase a product from us through our Website, or become a member of our online community. We regard personally identifiable information as information that someone can use to identify or contact you in person, such as real name, telephone number, birth date, email address, or physical mailing address. Information that we use internally to identify you as a member in our system, such as your selected user name, is not considered personally identifiable information.
What This Policy Does Not Cover.
1. Information You Provide.
Required Registration Information. If you choose to become a registered user of the Website (“Community Member”), during the registration process you will be asked to provide your email address. You will also choose a user name and a password in connection with your use of the Website. In limited other instances you will be asked for a telephone number so that we may contact you to answer questions related to our personal shopper program. If you sign up in the EG gift registry, we will also ask for your name, address, event date and location, and other information. This information will not be shared with others but will be viewable by anyone who accesses your gift registry with your name.
Information Submitted During A Transaction. During a payment transaction, we collect additional information to facilitate payment, ship your purchase to you, and communicate with you about your transaction. Payments are processed by PayPal Website Payments Pro. All credit card information is securely managed directly by PayPal, and EG does not have access to such information.
2. Information We Do Not Collect.
Children. We do not knowingly collect personally identifiable information about children. If you believe that we have information from or about anyone under 13 years of age, please notify us by email at email@example.com or write to our webmaster at the address noted above.
3. Information We Track.
Log Files. We gather certain anonymous, non-personal information automatically and store it in web server log files. This information includes internet protocol addresses, browser type, internet service provider (ISP), Website entry/exit pages, operating system and date/time stamp. We use this information to improve our Website, analyze trends, administer the Website, track users' movements around the Website, and gather aggregate information about our user base as a whole. Aggregate information is data we collect about a group or category of services or members from which individual member identities have been removed, and therefore does not include your personally identifiable information.
Cookies. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. It can also help us understand how our Website visitors click to our Website, and what pages they view during their visit. We store an encrypted cookie on your computer so we can remember you when you come back to our Website without requiring you to log-in every time. Cookies also allow us to track and understand the interests of our users to enhance the overall experience on our Website.
You can set your web browser software to disable cookies. To do so, please refer to the help section of your specific browser for more information on how to manage or disable cookies.
HOW INFORMATION IS USED
1. In Company Communications.
We use emails and/or prominent notifications on our Website as our primary means to inform our users of important service and promotional announcements.
To Send Periodic Emails. We use your email address to deliver important system-related announcements, to respond to your customer service requests, to assist in processing a transaction and, if you have elected to receive such information, to send our newsletter or provide other information of interest.
Promotional Announcements. We will offer you the ability to sign up for optional email communications, such as updates from EG, periodic newsletters, surveys, or invitations to special events. These communications are enhancements to our Website services and are entirely optional. We will ask for your consent before sending you these promotional communications, and will make it easy for you to unsubscribe from these communications, either through the emails or though your user profile.
2. On Our Website.
Identification Of Website Contributors By User Name. The Website offers opportunities for users to comment on content found on the Website, share information with other Website users, and submit original content. If you choose to participate on the Website in this manner you will be indentified by your user name. Other than the user name, which can be entirely made up, you are not required to provide or publicize any personally identifiable information in connection with your contributions on our Website.
Public Profile for Gift Registry. If you register on our Gift Registry, you will be asked to provide certain information about yourself and your event. This information will be publicly available only to users who are able to access your event information using your first and last name.
Site Statistics. We may use information collected from our web log files to calculate and publish anonymous, non-personal, aggregate statistics that we believe our members are interested in viewing. For example, we may track and publish the total number of users who have viewed a particular web page. We publish this data in aggregate form only, and do not tie it to any personally identifiable information.
3. For Internal Reporting And Analysis.
As noted above, we use information gathered from log files and cookies to improve our Website, analyze trends, administer the Website, track users' movements around the Website, and to gather aggregate information about our user base as a whole. We do not tie this data to personally identifiable information.
HOW INFORMATION IS SHARED AND DISCLOSED
1. On Our Website.
Public Messages. Some of our features allow you to communicate with other Website users by posting public messages (such as when you make comments on a blog post or respond to comments about an article). Please be aware that what you write in these public messages can be viewed, collected or used by anyone who visits our Website. We are not responsible for any personally identifiable information that you submit or permit others to submit through public messages.
2. With Third-Parties.
Sharing, Renting, And Selling Information We Collect. Occasionally we share anonymous, non-personal, aggregate information about our user base with partners or advertisers, and we may publish these aggregate usage statistics on our Website for the interest of our users. We do not tie this shared or published data to personally identifiable information.
Linked Services. In some cases, we allow you to access or link to other web services through our Website (for example, Facebook, Flickr or Twitter). Such third party web services may choose to collect your personal information as they deem appropriate. We are not responsible for or in control of how these linked third party web services collect, use, or disclose your information. We encourage you to be aware when you are using these services and to review their policies before submitting any personal information to them.
3. As Necessary In Certain Legal Circumstances.
Legal Requirements. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, ensure the personal safety of our users or the public, and/or to comply with a judicial proceeding, court order, or legal process served on our Website.
HOW INFORMATION IS KEPT SECURE
Security of Account Information. Your member account information is password-protected. We will not share your password with anyone. You should also avoid sharing your password with anyone.
Network Security. We use commercially reasonable physical and technical safeguards to preserve the integrity and security of your personal information.
Management Procedures. We also maintain procedural safeguards that limit access to your personally identifiable information to our employees, trusted agents and contractors acting on our behalf.